Contact

CUSTOMER CARE

For assistance and more information about orders,

shipping, payments, experiences, and wine tastings,

feel free to contact us via email or phone:

 

Mail: info@cascinabelmonte.it

Phone/Whatsapp: +39 3335051606

Check our FAQ

CONTACT US THROUGH THE ONLINE FORM

    CUSTOMER CARE

    For assistance and more information about orders,

    shipping, payments, experiences, and wine tastings,

    feel free to contact us via email or phone:

     

    Mail: info@cascinabelmonte.it

    Phone/Whatsapp: +39 3335051606

    Check our FAQ

    CONTACT US THROUGH THE ONLINE FORM

      LEGAL INFORMATION

      Cascina Belmonte di Di Martino Enrico

      Loc. Moniga del Bosco, 25080 Muscoline BS

      P.I. 02520920980
      C.F. DMRNRC82M24B157T

      tel: +39 3335051606

      mail: info@cascinabelmonte.it

      pec: cascinabelmonte@pec.it

      Google Maps

      LEGAL INFORMATION

      Cascina Belmonte di Di Martino Enrico

      Loc. Moniga del Bosco, 25080 Muscoline BS

      P.I. 02520920980
      C.F. DMRNRC82M24B157T

      tel: +39 3335051606

      mail: info@cascinabelmonte.it

      pec: cascinabelmonte@pec.it

      Google Maps

      DISTRIBUTOR MAP

      FAQ

      Which wines do you produce?

      Our winery offers a wide range of wines, including whites, reds, rosés, and sparkling wines. Discover more about our wine selection here.

      Do you only sell wine?

      No, we also produce unique grape-based nectars, enriched with surprising ingredients like ginger, mandarin, or elderflower. Created for those who want more than just an ordinary juice — organic and with no added sugars. Discover more about our nectar collection here.

      Where do your grapes come from?

      Our grapes come from our own vineyards nestled in the hills of Muscoline, in the province of Brescia. We’re proud to use sustainable, environmentally friendly farming practices. Learn more about our project here.

      Do you offer guided tours and tastings at your winery?

      Yes, we offer guided tours of the winery, where visitors can learn about our winemaking process and enjoy a tasting of selected wines paired with local products. Discover more about our tours and tastings here.

      What awards or recognitions have you received?

      Our rosé wine Costellazioni has been awarded the “Due Bicchieri” by Gambero Rosso and recognized as a Top Wine – Best Daily Wine by Slow Wine.

      Do you host special events at your winery?

      Every year, we organize events during the summer and harvest season. Follow us on Instagram to stay updated.

      Can I buy your wines online?

      Yes, you can purchase our wines directly from our online shop.

      Do you ship internationally, and how much does it cost?

      Yes, we ship internationally, but our catalogue is limited to wines only. Shipping within Italy is free for orders over €60, while orders under €60 incur a €10 shipping fee. For some European countries, shipping costs €35. Delivery time within Italy is estimated at 1-6 working days with express courier, but smaller towns and islands may take 4-10 working days. Delays can occur due to order processing or courier issues. For more information, please read our terms and conditions or contact us directly.

      What should I do if the courier delivers a damaged or tampered package?

      If you receive a damaged or tampered package, or in the case of a partial delivery, write the word “RESERVE” and specify the type of anomaly found (e.g., damaged package) on the delivery document that the courier will ask you to sign. Notify our customer service as soon as possible about any irregularities, either by visiting our contact page or by sending a message with photos of the damage or tampering. It is essential that the photo of the package also shows the shipping label clearly. For more information, please read our terms and conditions.

      What are your return and refund policies?

      We guarantee the legal right of withdrawal within 14 days for all products, excluding reservations for specific tastings/events. The product must be returned intact, complete, and without signs of wear or tampering. Once the returned product is received at our premises, we will issue a refund through the payment method used during purchase. For more information, please read our terms and conditions.

      What are your shipping options?

      The couriers used for online order shipments are GLS and UPS, to ensure prompt and secure delivery. For more information, please read our terms and conditions.

      What payment methods do you accept?

      Products can be paid for using your credit or debit card, Paypal, bank transfer, or Satispay. For more information, please read our terms and conditions.

      What is your privacy and cookie policy?

      For more information, read here.

      FAQ

      Which wines do you produce?

      Our winery offers a wide range of wines, including whites, reds, rosés, and sparkling wines. Discover more about our wine selection here.

      Do you only sell wine?

      No, we also produce unique grape-based nectars, enriched with surprising ingredients like ginger, mandarin, or elderflower. Created for those who want more than just an ordinary juice — organic and with no added sugars. Discover more about our nectar collection here.

      Where do your grapes come from?

      Our grapes come from our own vineyards nestled in the hills of Muscoline, in the province of Brescia. We’re proud to use sustainable, environmentally friendly farming practices. Learn more about our project here.

      Do you offer guided tours and tastings at your winery?

      Yes, we offer guided tours of the winery, where visitors can learn about our winemaking process and enjoy a tasting of selected wines paired with local products. Discover more about our tours and tastings here.

      What awards or recognitions have you received?

      Our rosé wine Costellazioni has been awarded the “Due Bicchieri” by Gambero Rosso and recognized as a Top Wine – Best Daily Wine by Slow Wine.

      Do you host special events at your winery?

      Every year, we organize events during the summer and harvest season. Follow us on Instagram to stay updated.

      Can I buy your wines online?

      Yes, you can purchase our wines directly from our online shop.

      Do you ship internationally, and how much does it cost?

      Yes, we ship internationally, but our catalogue is limited to wines only. Shipping within Italy is free for orders over €60, while orders under €60 incur a €10 shipping fee. For some European countries, shipping costs €35. Delivery time within Italy is estimated at 1-6 working days with express courier, but smaller towns and islands may take 4-10 working days. Delays can occur due to order processing or courier issues. For more information, please read our terms and conditions or contact us directly.

      What should I do if the courier delivers a damaged or tampered package?

      If you receive a damaged or tampered package, or in the case of a partial delivery, write the word “RESERVE” and specify the type of anomaly found (e.g., damaged package) on the delivery document that the courier will ask you to sign. Notify our customer service as soon as possible about any irregularities, either by visiting our contact page or by sending a message with photos of the damage or tampering. It is essential that the photo of the package also shows the shipping label clearly. For more information, please read our terms and conditions.

      What are your return and refund policies?

      We guarantee the legal right of withdrawal within 14 days for all products, excluding reservations for specific tastings/events. The product must be returned intact, complete, and without signs of wear or tampering. Once the returned product is received at our premises, we will issue a refund through the payment method used during purchase. For more information, please read our terms and conditions.

      What are your shipping options?

      The couriers used for online order shipments are GLS and UPS, to ensure prompt and secure delivery. For more information, please read our terms and conditions.

      What payment methods do you accept?

      Products can be paid for using your credit or debit card, Paypal, bank transfer, or Satispay. For more information, please read our terms and conditions.

      What is your privacy and cookie policy?

      For more information, read here.

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